Legal
Accessibility
Statement dated 1 August 2026. Next review 1 August 2027
Sestala is a recovery service. An hour where nobody needs anything from you is worth less if getting to it is hard work. We build our website, our booking pages and our app to be usable by people with disabilities, and we treat that as a requirement with a test behind it, not a good intention.
The standard we hold ourselves to
We aim to meet WCAG 2.2 level AA across sestala.com, the booking pages and the Sestala app. That is one version above the level the European harmonised standard EN 301 549 currently points at, and we chose it deliberately.
We claim no exemption from accessibility law, and we do not intend to.
What we have actually done
This is not a list of aspirations. Each item is checked before a release ships.
Automated accessibility checks run on every page of the booking flow, on every build. A build that fails them does not ship.
A keyboard-only pass through the whole booking flow, find a studio, choose a time, confirm, arrive, before each release.
The code we text you goes in one single field, not six separate boxes, so it can be pasted, autofilled, and read by a screen reader as one thing.
Every time slot button carries its full date and time as its accessible name, so “14:00” is never read out of context.
Focus is visible, always, and is never removed.
Focus is moved deliberately when the page changes under you. If the time you picked is taken and we offer another, focus lands on the offer.
Touch targets are at least 44 by 44 pixels.
Reduced motion is honoured. If your device asks for less animation, you get less animation.
The time grid keeps a stable height while a day loads, so nothing jumps under your finger.
Your arrival card works with no network and renders as a plain document, so it stays readable on a slow phone at a door.
Pages are light. The booking flow is built to a hard weight budget, so it works on an old phone and a poor connection.
Where we stand today
This site and the booking pages are partially conformant with WCAG 2.2 level AA. Most of it conforms, and we have not yet had the whole of it audited by an independent third party.
How we assessed it: internal self-evaluation, automated testing on every build, and manual keyboard testing before each release, last carried out on 1 August 2026.
We are not currently aware of an unresolved barrier on the pages above. That is a statement about what we have tested, not a claim of perfection, and it is exactly why the address below matters.
Getting into a studio
Studios are a separate question from the website, and we will not blur the two.
Every Sestala studio is independently owned and operated, in a building its operator does not own. Step-free access, door widths, parking, lifts and toilets therefore differ from studio to studio, and it would be dishonest of us to make one promise covering all of them.
What we do:
Each studio page carries that studio’s own access information. If something you need is not answered there, contact the studio directly. The telephone number is on the page and on the door.
A person is on site at every Sestala, in every format. You will not arrive to an empty room and a screen. If you need help getting in, getting changed or getting onto the table, ask, and tell the studio in advance so they can plan the time.
Your first visit is a longer appointment, with someone there for the whole of it.
Your comfort preferences are noted at your first visit and used again, so you do not have to explain yourself each time.
Some health conditions make a robot-delivered session unsuitable, and your studio screens for those before your first session. That screening is about safety, never about who is welcome.
Tell us where we got it wrong
If you hit a barrier on our website, our booking pages or our app, tell us. It is the fastest way we find out.
Say what you were trying to do, which page you were on, and what got in the way. We reply within five working days and tell you what we are going to do about it and when.
If your problem is with a studio, the building, the room, the arrival, then the studio operator is the right first contact. We want to hear about it too.
If we do not put it right
If you are not satisfied with our response, you can escalate to the market surveillance authority for the accessibility of products and services in your country. In Germany that is the Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen. In Estonia it is the authority named under the Estonian implementation of the European Accessibility Act.
This statement
Prepared 1 August 2026 by Leon & Vera OÜ. Reviewed at least once a year, and whenever the booking flow changes materially.